Privacy Policy

Last Updated: January 2026

1. Data Controller

Kubizn LLC ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you understand how we collect, use, and protect your personal data. Kubizn LLC is the data controller responsible for the personal information you provide to us through our website, mobile applications, studio visits, and wellness services.

This Privacy Policy explains our data practices for all interactions with Kubizn, including our website, email communications, class registrations, private lessons, corporate programs, and in-studio services. We are dedicated to maintaining transparency about how we handle your information and ensuring compliance with all applicable privacy regulations.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Account and Registration Information: Name, email address, phone number, date of birth, and password when you create an account or register for our services
Class and Service Registration: Information about which classes, sessions, or programs you wish to attend, including your yoga experience level and any physical limitations or injuries
Payment Information: Billing address, payment method details (we use secure payment processors and do not store full credit card numbers), and transaction history
Health and Wellness Information: Information about your health status, injuries, medical conditions, medications, allergies, and wellness goals that you share to help us customize your experience
Communication Preferences: Your preferred method of contact, language preferences, and opt-in/opt-out choices for newsletters and promotional materials
Contact Forms and Inquiries: Information provided when you fill out contact forms, subscribe to newsletters, request information, or provide feedback
Private Lesson Details: Specific wellness goals, physical limitations, and personal preferences shared during private consultations
Corporate Program Information: Employee information provided by your employer for corporate wellness program participation, including health goals and program preferences

2.2 Information Collected Automatically

When you interact with our website and online services, we automatically collect:

Device and Browser Information: Device type, operating system, browser type, and version
Website Usage Data: Pages visited, time spent on pages, links clicked, referring website, and the order in which you access content
IP Address and Location Data: Your Internet Protocol (IP) address, general geographic location, and connection information
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to track your interactions with our website
Performance Data: Information about how our website and applications perform for you, including loading times and technical errors
Search Queries: Search terms you use on our website
Login and Access Information: Date and time of logins, access frequency, and session duration

2.3 Information from Third Parties

We may receive information about you from:

Third-Party Service Providers: Payment processors, email service providers, analytics platforms, and hosting providers
Employer Information: When you participate in a corporate wellness program, your employer may provide administrative information
Social Media: If you connect your social media accounts to your Kubizn profile, we receive information according to your privacy settings
Directory Services: Public directories and business listings may provide contact information
Data Enhancement Services: Third-party services that help us maintain accurate records and prevent fraud
Customer References: Information may be provided when customers refer their friends and family to our services

3. How We Use Your Data

We use the information we collect for a variety of legitimate business purposes:

3.1 Service Delivery

Providing yoga classes, breathwork sessions, sound healing, and other wellness services you've requested
Processing class registrations, bookings, and payments
Customizing your yoga practice and wellness programs based on your goals and physical abilities
Scheduling private lessons and maintaining appointment information
Delivering corporate wellness programs to your organization
Providing technical support and resolving service issues
Maintaining your account and membership information

3.2 Communication

Sending you class reminders, schedule updates, and important service announcements
Responding to your inquiries, questions, and customer service requests
Providing wellness tips, resources, and educational content
Notifying you about changes to our services, policies, or terms
Sending you promotional materials, newsletters, and special offers (with your consent)
Conducting surveys to improve our services
Communicating with you about your health and wellness progress

3.3 Analytics and Improvement

Analyzing website usage patterns to understand how users interact with our platform
Identifying which services and content are most valuable to our community
Improving our website functionality, user experience, and service offerings
Detecting and addressing technical problems and errors
Conducting research to develop new wellness programs and services
Measuring the effectiveness of our marketing campaigns
Understanding demographic trends in our customer base

3.4 Legal Compliance and Protection

Complying with applicable laws, regulations, and legal processes
Enforcing our Terms and Conditions and other agreements
Protecting against fraud, security threats, and legal liability
Investigating and preventing unauthorized or illegal activity
Protecting the rights, property, and safety of Kubizn, our customers, and the public
Establishing, exercising, or defending legal claims
Responding to lawful government requests and regulatory inquiries

3.5 Security and Fraud Prevention

Detecting and preventing fraudulent transactions and unauthorized access
Monitoring for security threats and suspicious activity
Protecting against hacking, malware, and cyberattacks
Verifying user identities and payment information
Maintaining comprehensive audit trails for security purposes

3.6 Business Operations

Managing our business operations and internal processes
Analyzing business performance and financial metrics
Planning business strategy and new service development
Creating anonymized, aggregated reports for internal and external use
Managing employee records (for staff members)
Facilitating mergers, acquisitions, or other business transactions
Training our staff to better serve our community

4. Legal Basis for Processing

Under applicable privacy laws, we process your personal data based on the following legal foundations:

4.1 Consent

When you explicitly consent to our processing of your personal data, such as when you:

Opt-in to receive marketing emails or promotional materials
Provide health information for customizing your practice
Agree to our use of cookies beyond essential functions
Authorize third-party integrations or social media connections

4.2 Contract Performance

We process your data to perform the services you've requested and to fulfill our contractual obligations, including:

Registering you for classes and programs
Processing payments
Delivering yoga and wellness services
Managing your membership account
Honoring your corporate wellness program participation

4.3 Legitimate Interest

We may process your data where we have legitimate business interests that are not overridden by your rights, including:

Improving our website and services
Detecting and preventing fraud
Maintaining security and preventing unauthorized access
Sending service-related communications
Conducting marketing research
Analyzing business performance
Understanding customer preferences
Providing customer support
Protecting our legal interests

4.4 Legal Obligation

We process your data when required by law or regulation, including:

Tax and accounting requirements
Compliance with government inquiries
Legal proceedings and court orders
Industry-specific regulatory requirements
Data retention obligations

5. Data Sharing and Disclosure

5.1 Service Providers

We share your information with carefully selected third-party service providers who assist us in operating our business:

Payment Processors: Companies that securely process your payment information
Email Service Providers: Platforms that help us send newsletters and service communications
Analytics Services: Tools that help us understand website usage and improve our services
Cloud Hosting Providers: Companies that store and host our website and data
Customer Relationship Management (CRM) Systems: Platforms for managing customer information and communications
Scheduling and Booking Systems: Software for managing class schedules and appointments
Video Conferencing Platforms: Services for delivering online yoga classes
Marketing and Advertising Partners: Platforms for conducting marketing campaigns

All service providers are contractually obligated to protect your information and use it only for the purposes we've specified.

5.2 Corporate Wellness Partners

When you participate in a corporate wellness program:

Your employer may receive summary reports about program participation and completion
We share aggregated, non-identifiable data to help measure program effectiveness
Your employer may have access to your participation status and general wellness category (with your consent)
Personal health details remain confidential and are not shared with your employer

5.3 Legal Requirements and Authorities

We may disclose your information when required by law or in response to:

Lawful government requests and subpoenas
Court orders and legal proceedings
Law enforcement investigations
Regulatory inquiries and compliance requests
Situations involving potential harm to safety or legal rights

5.4 Business Transfers

If Kubizn is involved in a merger, acquisition, bankruptcy, or sale of assets:

Your information may be transferred as part of the business transaction
We will notify you of any such change and any choices you may have
Any successor company will be bound by this Privacy Policy

5.5 Public Information

Information you choose to make public in our community forums or shared with others at your direction is not subject to these privacy protections and may be viewed by the public.

5.6 Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify you personally. This may include:

Statistical summaries about our customer base
Usage trends and patterns
General demographic information
Anonymized case studies and testimonials

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:

Account Information: Retained while your account is active, then for 3 years following account termination
Payment Information: Retained according to payment processor requirements (typically 7 years for tax and accounting purposes)
Health and Wellness Data: Retained for the duration of your membership plus 3 years
Class and Service Records: Retained for 5 years for business and legal purposes
Communication Records: Email communications retained for 2 years; marketing preferences retained indefinitely or until you unsubscribe
Website Analytics: Retained for 12 months
Cookies: Retained according to the specific cookie type (see Cookie Policy)
Legal and Compliance Records: Retained for 7 years or as required by applicable law
Corporate Wellness Program Data: Retained for the duration of the program plus 3 years
Private Lesson Records: Retained for 5 years

When information is no longer needed, we securely delete or anonymize it. Some information may be retained longer if required by law or if needed to establish, exercise, or defend legal claims.

7. Data Security

Kubizn implements comprehensive technical, administrative, and physical security measures to protect your personal data:

7.1 Technical Security Measures

Encryption: All data transmitted to and from our website uses SSL/TLS encryption
Secure Servers: Our servers are protected with firewalls and intrusion detection systems
Access Controls: Data is accessible only to authorized personnel with specific role-based permissions
Database Protection: Databases containing personal information are protected with advanced security protocols
Regular Security Updates: Our systems receive regular security patches and updates
Intrusion Prevention: We use multiple layers of monitoring to detect and prevent unauthorized access

7.2 Administrative Safeguards

Employee Training: All staff receive privacy and security training
Access Restrictions: Personal data access is limited to employees who need it for their work
Confidentiality Agreements: All employees and contractors sign agreements protecting your privacy
Data Handling Policies: We maintain strict policies for proper data collection, storage, and disposal
Third-Party Vetting: We carefully evaluate and monitor service providers' security practices

7.3 Physical Security

Facility Access: Our offices and facilities have controlled access with security measures
Document Storage: Physical records are stored securely with limited access
Data Destruction: Paper documents containing personal information are securely shredded

7.4 Limitations

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information. However, we are committed to protecting your data to the highest standards.

8. Your Rights

You have important rights regarding your personal data. The specific rights available may depend on your location and applicable privacy laws:

8.1 Right of Access

What it means: You have the right to request and receive a copy of all personal data we hold about you.

How to exercise it: Submit a written request to [email protected] with the subject line "Data Access Request." We will provide your information within 30 days in a commonly used, portable format.

What we'll provide: A comprehensive copy of your personal data, including your account information, transaction history, health data, and communication records.

8.2 Right to Rectification

What it means: You have the right to correct inaccurate or incomplete information we hold about you.

How to exercise it: Log into your account to update your information directly, or contact us at [email protected] to request corrections. We'll update your information within 30 days.

Examples: Correcting your address, updating your email, revising your health information, or fixing name spelling.

8.3 Right to Erasure (Right to Be Forgotten)

What it means: You have the right to request deletion of your personal data in certain circumstances.

How to exercise it: Submit a "Data Deletion Request" to [email protected]. We'll evaluate your request and respond within 30 days.

When we can delete: We can typically delete your data if it's no longer necessary for the purposes collected, you withdraw consent, you object to processing, or if legally required.

Limitations: We may need to retain certain data for legal, tax, or contractual obligations. We'll explain any limitations when responding to your request.

8.4 Right to Restrict Processing

What it means: You can request that we limit how we use your data in certain situations.

How to exercise it: Contact us at [email protected] with a "Data Restriction Request." Specify what restrictions you want applied.

Scenarios: You can restrict processing if you dispute the accuracy of your data, if processing is unlawful, if you no longer need the data but require it for legal claims, or if you've objected to processing while we verify our interests.

What happens: We'll store your data but limit how we use it while honoring legitimate, necessary uses like legal compliance.

8.5 Right to Data Portability

What it means: You can request your personal data in a structured, commonly used format that you can transfer to another organization.

How to exercise it: Submit a "Data Portability Request" to [email protected]. We'll provide your information within 30 days in a portable format (typically CSV or JSON).

What's included: Account information, transaction history, class records, health preferences, and communication history.

How to use it: You can use this data to switch service providers, conduct your own analysis, or maintain personal records.

8.6 Right to Object

What it means: You can object to how we use your data for certain purposes.

How to exercise it: Contact [email protected] with an "Objection to Processing" request. Specify what processing you object to.

Typical uses: You can object to marketing communications, analytics tracking, profiling, or processing based on legitimate interests.

What happens: We'll stop the processing unless we have compelling reasons to continue (like legal obligations or to establish/defend legal claims).

8.7 Right to Withdraw Consent

What it means: If we're processing your data based on your consent, you can withdraw that consent at any time.

How to exercise it: Send a "Consent Withdrawal Request" to [email protected], specifying which processing you're withdrawing consent for.

Examples: Unsubscribing from marketing emails, revoking cookie consent, or withdrawing health data sharing permissions.

What happens: We'll stop the specific processing, though this won't affect processing that occurred before your withdrawal.

9. International Data Transfers

Kubizn operates primarily in the United States. However, we may transfer your personal data internationally when necessary for:

Service delivery through cloud-based providers located in different countries
Third-party service providers in multiple jurisdictions
Coordinating services for clients in multiple locations

9.1 Safeguards for International Transfers

When we transfer data internationally, we implement safeguards including:

Standard Contractual Clauses: Using approved transfer mechanisms that ensure data protection
Adequacy Decisions: Transferring only to jurisdictions deemed to have adequate privacy protections
Explicit Consent: Obtaining your consent for specific international transfers
Privacy Shields: Using recognized data protection frameworks

9.2 Your Rights for International Transfers

You have the right to:

Request information about where your data is transferred
Object to transfers to countries without adequate privacy protection
Request alternatives for international processing

For more information about international transfers, contact [email protected].

10. Children's Privacy

Kubizn's services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children under 16.

10.1 Our Commitment

We do not intentionally market our services to minors
We do not knowingly collect data from users under 16 without parental consent
If we learn we've collected data from a child under 16 without appropriate consent, we'll delete it promptly

10.2 Parents and Guardians

If you believe your child's information was collected without proper consent, please contact us immediately at [email protected] so we can take appropriate action.

10.3 Teen and Young Adult Services

For users aged 16-18:

Our services may be available with parental consent
Your parent/guardian may request access to your data
We encourage teens to review this Privacy Policy with a parent/guardian
You have rights to manage your privacy settings

11. Changes to This Privacy Policy

11.1 Updates and Modifications

We may update this Privacy Policy periodically to:

Reflect changes in our data practices
Comply with new regulations
Improve clarity and transparency
Address emerging privacy concerns

11.2 How We'll Notify You

Website Updates: Changes are posted on this page with an updated "Last Modified" date
Email Notification: For significant changes, we'll send email notice to registered users
Consent Request: If changes materially affect how we handle your data, we may request your consent

11.3 Your Responsibility

We encourage you to review this Privacy Policy regularly. Your continued use of our services after changes constitutes acceptance of the updated policy. If you disagree with changes, you have the right to delete your account and stop using our services.

12. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:

Email: [email protected] Subject Line: "Privacy Policy Question"

Mailing Address: Kubizn LLC Privacy Concerns 1247 Peaceful Avenue Portland, OR 97214 USA

Response Time: We aim to respond to privacy inquiries within 10 business days.

Privacy Contact: Our Privacy Officer reviews all privacy-related requests and concerns.

Additional Resources:

Review our Data Processing Agreement for specific details
See our Cookie Policy for cookie-specific information
See our Terms and Conditions for general website terms

We take your privacy seriously and are committed to maintaining your trust through transparent, responsible data practices. Thank you for being part of the Kubizn community.